How much is shipping?
Shipping is free on every order within the United States.
How long will my order take?
Orders ship within 1–2 business days (Monday–Friday, excluding US federal holidays). Delivery then takes 2–5 business days. You will receive a tracking number by email when your order ships.
Do you ship internationally?
Not at the moment – we only ship to addresses in the United States.
Can I return an item?
Yes. You can return any item within 30 days of delivery, free of charge. Email us and we will send you a prepaid return label. We refund your original payment method within 5 business days of receiving the return.
What if my order arrives damaged or wrong?
Contact us within 30 days of delivery with your order number and a photo. We will send a free replacement or a full refund.
Can I cancel or change my order?
Yes – email us before your order ships and we will cancel or update it free of charge.
How do I contact you?
Email contcat@beniaso.shop or call +1 205 892 0711, Monday–Friday, 9am–5pm ET. We reply to emails within 1 business day.