Last updated: November 7, 2026
This Privacy Policy explains how Beniaso (“we”, “us”) collects, uses and protects your personal information when you visit beniaso.shop or place an order.
Information we collect
- Contact and order details: name, email address, phone number, billing and shipping address, and the products you order.
- Payment information: payments are processed securely by our payment providers; we do not store your full card details.
- Technical data: IP address, device and browser type, and pages visited, collected through cookies and similar technologies.
- Communications: messages you send us, for example customer service requests.
How we use your information
- To process, ship and support your orders, returns and refunds.
- To reply to your questions and provide customer service.
- To prevent fraud and keep our store secure.
- To send marketing emails, only if you have opted in. You can unsubscribe at any time.
- To meet our legal and tax obligations.
Who we share it with
We share your information only with service providers that help us run the store, such as our website host, payment providers, shipping carriers and email services, and where required by law. We do not sell your personal information.
Cookies
We use cookies needed to run the store (for example, your cart) and analytics cookies to understand how the site is used. You can manage cookies in your browser settings.
How long we keep it
We keep order records for as long as needed to fulfil your order and to meet legal and accounting requirements, and other data only for as long as necessary.
Your rights
Depending on where you live (for example California, Colorado, Connecticut, Virginia or other US states with privacy laws), you may have the right to access, correct or delete your personal information, and to opt out of targeted advertising. To make a request, email us. We will not discriminate against you for exercising these rights.
Children
Our store is not intended for children under 13 and we do not knowingly collect their information.
Changes
We may update this policy from time to time and will post the new version on this page with an updated date.
Contact us
Beniaso
94 Walton St, Brooklyn, NY 11206, United States
Email: contcat@beniaso.shop
Phone: +1 205 892 0711
Customer service hours: Monday to Friday, 9:00am – 5:00pm (Eastern Time)